How can we help?
Find answers to common questions below or get in touch with our team.
Frequently Asked Questions
What is Bikerverse?
Bikerverse is your all-in-one app for every biker. It's a platform where you can buy & sell preowned premium bikes and accessories, rent a bike, find nearby motorbike mechanics, discover rider trainings and track day events, and connect with fellow passionate riders to build a large riding community.
How to sell a bike, gear or accessories?
Listing your items on Bikerverse is easy! Just follow these steps:
- Click on "Sell Your Bike" or "Sell Your Accessory" on the Home page.
- Update the product details in all the required fields.
- Submit your listing for review.
- Once reviewed & approved, the product will be listed.
- Manage all your listed products in your personalized dashboard.
How do I find a Bike Mechanic, Bike Rentals or Trainings & Track days?
- Click on the required option of your choice from the Home page.
- Use the filters or search option to find the nearby services you need.
- Click to find the details of the service providers of your choice.
- Contact them via phone or email to book an appointment.
Is buying a bike or accessory safe on our Bikerverse app?
We prioritize user safety and strive to provide a secure experience. Every product and accessory listed on our platform is reviewed for authenticity. However, as we only provide a platform for sellers to list their products, we strongly recommend that you personally verify any item before making a purchase. If you are buying a preowned premium bike, for extra peace of mind, we provide a list of premium bike mechanics who provide bike inspection services so that you can make a smart and confident purchase. For more details, please review our User Agreement.
How do I delete my account?
To request account deletion, you can navigate to the app settings by following these steps:
- Go to "Settings" in the application.
- Select "Profile Details".
- Click on the "Delete Account" option.
Once you submit a deletion request, you will have a 6-day grace period to review your decision. If you log in during this period, the deletion request will be cancelled. After 6 days, your account and all its data will be permanently deleted.
Still need help?
If you couldn't find the answer you were looking for, please don't hesitate to reach out to our support team. We're a team of bikers happy to help!
Contact Support